Health Insurers: You Can Rely on Us to Speak Your Patient's Language

Language should not be an obstacle to providing quality healthcare

No industry has arguably felt more stress, growth, and uncertainty over recent years than the health insurance industry. For decades, we have helped leading insurers and health plans increase member enrollment and reduce expenses in non-English and limited-English proficient target markets by offering customized language access services. We are proud to be a trusted language services provider for the largest healthcare organizations in the U.S. and Canada. We deliver interpretation (spoken) and translation (written) services to healthcare providers to help caregivers and patients in their critical moments of need.

We empower our customers to grow member enrollment by delivering cost-effective language solutions for new member enrollment, member services, and claims processing. We apply our in-depth understanding of the regulatory requirements of our customers and proprietary systems, technologies, and processes to help customers grow their businesses while meeting regulatory and compliance milestones. In addition, we understand the unique calendar-driven challenges of open enrollment and have developed flexibility in resource allocation and staffing to meet the most difficult of time-driven challenges.

We are a Health Information Trust Alliance (HITRUST) and ISO 2001:2015-certified language solutions specialist, ensuring data security and integrity when dealing with personal health information (PHI), compliance with regulatory requirements, and efficient processes while maximizing understanding in provider/patient communications.

Speak with an expert about your​ Health Insurance needs today!

Our advanced capabilities for Health Insurance include:

Here to serve your specific needs:

We blend exacting quality control and secure technology with superior service.
Trusted by the largest healthcare organizations in the U.S. and Canada.
HITRUST and ISO-certified for PHI data security, integrity, and confidentiality.

End-to-end capabilities

Protranslating can navigate the complex nature of language services for our customers so they can achieve global success. We customize and deliver language services in more than 300 languages and dialects. Whether you need you complex translation work or expert interpretation services, Protranslating gets it right from the start while ensuring a seamless user experience. We connect your brand with a global audience, by crafting the right cultural fit for your brand’s voice — delivering you a peace of mind solution, no matter your language needs.

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